My business philosophy is the same today as it was when I started ODA in 1978: give people superior service and excellent quality so they won’t think about ever going elsewhere. It’s all about working harder, smarter, and providing more service. It is about anticipating and resolving issues. All projects require research and planning. There are three major reasons why interior design projects fail: surprises about time, surprises about money, and surprises about aesthetics. Our mission is to deliver projects and designs that are on schedule, on budget and offer the desired aesthetic for the client. We hold ourselves to this mission and philosophy.

Client referrals and a superior reputation among the design community have propelled ODA throughout the past 25 years. Having gained her clients’ trust and confidence, Orsini expanded her internal operations from New York to Los Angeles increasing the scope of her work to a national level. The staff of ODA has grown from 3 to 23 with offices in New York and Los Angeles to accommodate West Coast enterprises. In addition to private residences, commercial projects encompass resorts, restaurants, equestrian structures, corporate facilities as well as airplanes and yachts.

ODA has received numerous industry awards for creativity and business accomplishments, and her work has been published in prestigious publications including Architectural Digest, Architectural Record, Design Times, Elle Decor, House Beautiful, House & Garden, Interior Design and Interiors. Susan and her projects have also been profiled on CNN’s Style with Elsa Klench, CNBC, CNN’s Business Unusual and Bloomberg Television.
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